State Farm® Insurance Agent Will Reed
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kim
September 17, 2025
1
out of
5
rating by Kim
"Canceled my policy, and they didn't cancel auto draft. So they took 400 dollars when I no longer have a policy. No confidence in this business."
Denisha Bales
August 28, 2025
5
out of
5
rating by Denisha Bales
"Rachel Doss is always helpful and patient. Dealing with Will Reeds office is great."
We responded:
"Thank you, Denisha, for sharing your positive experience with us. It's wonderful to hear that Rachel's helpfulness and patience have made your interactions with our office enjoyable. We truly appreciate your feedback and your trust in our services."
Nichole Ortberg
August 28, 2025
1
out of
5
rating by Nichole Ortberg
"My grandpa is a veteran and this place charged him 425 dollars a month for liability on a paid for 2010 Hyundai. They should be ashamed. He now has insurance with geico. GEICO ROCKS"
Madeleine Carmane
July 25, 2025
5
out of
5
rating by Madeleine Carmane
"This office was amazing helping my husband bundle our first ever home and car insurance! They made sure we got all of the deals and best coverage we could! We 100% reccommend!"
We responded:
"Thank you, Madeleine, for sharing your experience! It's wonderful to hear that our team was able to assist you and your husband with bundling your home and car insurance. We're committed to ensuring our clients receive the best coverage and deals available. Your recommendation means a lot to us, and we're grateful for your trust in our office."
Rich Boivin
July 24, 2025
5
out of
5
rating by Rich Boivin
"Rashael Doss has gone above and beyond to give Sue and I outstanding service. Also Rashael has gone above and beyond for my son and daughter in-law Scott and Corrie Boivin and also our grandaughter and husband."
We responded:
"Thank you, Rich, for sharing your experience with us. It's wonderful to hear that Rashael has provided exceptional service to you and your family. We truly appreciate your feedback and are delighted to know that our team has been able to meet your expectations. Your support means a lot to us."
Steve D
July 17, 2025
5
out of
5
rating by Steve D
"Contacted Will Reed's State Farm office for a quote on insurance transfer from Arizona to Texas. Spoke with Rashael, who understood what I needed and timely completed the quote and sent. Great information to have when considering a move from one state to another. Thank you Rashael!"
We responded:
"Thank you, Steve, for sharing your experience with us. We're delighted to hear that Rashael was able to assist you efficiently with your insurance transfer. It's great to know that the information provided was helpful for your move. We appreciate your feedback and look forward to serving you in the future."
Zack Washburn
April 14, 2025
5
out of
5
rating by Zack Washburn
"Working with Rashael Doss at Will Reed's office was a great experience. Very professional as well as very knowledgeable to help find the best coverage for my needs. Highly recommend working with them."
We responded:
"Thank you, Zack, for sharing your positive experience. Your recommendation means a lot to us, and we appreciate your trust in our team."
Ricky and Kathy Oakes
April 11, 2025
5
out of
5
rating by Ricky and Kathy Oakes
"Rashael gives very quick and knowledgeable service. She is always courteous and considerate too!"
We responded:
"Thank you, Ricky and Kathy, for sharing your positive experience with Rashael. It's wonderful to hear that her quick, knowledgeable, and courteous service made such a great impression. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Irene Mickler
April 11, 2025
5
out of
5
rating by Irene Mickler
"I am a new customer to Will Reed State Farm and have experienced exceptional customer service from the very first phone call. Rashael Doss is extremely professional, courteous and personable. She was able to save me over $600 a year on my auto insurance. I am so excited and grateful for her assistance. Thank you so very much!"
We responded:
"Thank you, Irene, for sharing your experience with us. Your kind words and feedback mean a lot, and we're happy to have you as part of our State Farm family. If there's anything else we can assist you with, please feel free to reach out."
Dennis Kaegi
August 26, 2024
4
out of
5
rating by Dennis Kaegi
"These people are usually very pleasant and helpful. I'm am particularly impressed with Rashael. Have been with them for 10 years. Could go to online insurance and save a little money, but having real people to talk to is worth it."
Mary Kosman
August 19, 2024
5
out of
5
rating by Mary Kosman
"Rachael Doss always goes the extra step to take care of anything we need."
We responded:
"Thank you so much for sharing your experience, Mary! It's fantastic to hear that Rachael consistently goes the extra step to take care of your needs. Your satisfaction is our top priority, and we're delighted to have earned your trust!"
Robert Taylor
June 24, 2024
5
out of
5
rating by Robert Taylor
"Love this agency. Rashael is the best. Always gets things done right away and is super friendly too. Highly recommended."
We responded:
"Thank you for your kind words, Robert! We're thrilled to hear that Rashael provided you with excellent service. We appreciate your recommendation and look forward to continuing to meet your insurance needs."
David Strutton
April 10, 2024
5
out of
5
rating by David Strutton
"I have been with Will Reed Insurance for many many years now. Will and his team are incomparable. Rashael Doss is truly exceptional. She is very professional, prompt, and accommodating, no matter what questions I ask of her. Keep up the great work Will Reed Insurance! I look forward to many more years with you all."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Marilyn Hollingsworth
February 29, 2024
5
out of
5
rating by Marilyn Hollingsworth
"Kudos to Rachael for exhibiting such a friendly and helpful demeanor to this less than tech savvy 70 yr old. She accommodated my unusual request to help me with documents emailed to me from a State Farm office in Michigan to settle my recently deceased sister’s estate. Her kindness is so appreciated. I will definitely pay it forward. Thanks again."
We responded:
"Thank you for sharing your positive experience with Rachael! We're delighted to hear that she exhibited a friendly and helpful demeanor, especially in accommodating your unusual request to assist with documents related to your sister's estate. Her kindness is truly appreciated."
Terry Huston
January 27, 2024
5
out of
5
rating by Terry Huston
"Rashael Doss has always been very helpful with my policy decisions. She is quick to respond and always courteous and professional. She made my transition to State Farm very easy."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Kassidy
January 25, 2024
5
out of
5
rating by Kassidy
"Rashael Doss is always a pleasure to work with and she is very nice!"
We responded:
"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."
Lisa Reid
January 5, 2024
5
out of
5
rating by Lisa Reid
"I recently moved my 3 vehicles insurance to Will Reed State Farm Insurance in Boyd. Will Reed was so good to work with during the transition process. I am now working with his assistant Rashael Doss on transitioning my homeowners policy to State Farm. She was very cordial and helpful during our conversations and was efficiently working on the new policy. I highly recommend Will Reed State Farm Insurance in Boyd, Tx."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Kylie Demases
December 21, 2023
5
out of
5
rating by Kylie Demases
"We have been with them for 10+ years and have had nothing but a great experience! Rashael plays a huge role in that, because anytime I need anything she is always so happy to help me and get me the documents I need or questions answered! We have since moved from the area but they will continue to have our business due to this top notch customer service they provide!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Chad Long
December 12, 2023
5
out of
5
rating by Chad Long
"The customer service from Rashael is unparalleled. Highly recommend this group."
We responded:
"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."
tereso ortiz
December 2, 2023
5
out of
5
rating by tereso ortiz
"Excelente"
We responded:
"Thank you for choosing the Will Reed State Farm Agency!"
Lawrence Zoth
October 30, 2023
5
out of
5
rating by Lawrence Zoth
"Rachel is very professional and courtesy person on handling my business"
We responded:
"Lawrence, Thank you for the great review and trusting our team with your Insurance needs."
Yesenia Simental
October 19, 2023
5
out of
5
rating by Yesenia Simental
"Thank you Rashael!"
We responded:
"Thank you for the great review, Yesenia!"
Troy Farley
October 13, 2023
5
out of
5
rating by Troy Farley
"Rasheal is always welcoming and friendly and always has quick and correct answers. Very accommodating"
We responded:
"Troy, thank you so much for your kind words! We greatly appreciate your feedback. Rasheal consistently provides a warm and inviting atmosphere while delivering prompt and accurate solutions, and we're delighted to hear that you found our service accommodating. We look forward to serving you again in the future!"
Kim P
October 12, 2023
5
out of
5
rating by Kim P
"Rashael Doss is absolutely amazing! If she doesn't know the answer, she will do whatever it takes to find out. She's always willing to go above and beyond for anyone that asks for assistance. I highly recommend working with her!"
We responded:
"Kimberly, we're thrilled to hear about your fantastic experience with Rashael! Her dedication to finding solutions and going the extra mile for our customers is truly commendable. Thank you for your recommendation – we look forward to serving you again in the future!"
Leota Bischel
October 11, 2023
5
out of
5
rating by Leota Bischel
"Rochelle is always very helpful and pleasant to deal with. Will Reed is always helpful always"
We responded:
"Thank you for the wonderful 5 star review acknowledging Rochelle's & Will's efforts to go the extra mile to assist you with any of your insurance needs and to provide you with the customer service you deserve, Stan! We appreciate your feedback and we look forward to assisting you with any of your future insurance needs!"