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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dennis Kaegi

August 26, 2024

4  out of  5
rating by Dennis Kaegi
"These people are usually very pleasant and helpful. I'm am particularly impressed with Rashael. Have been with them for 10 years. Could go to online insurance and save a little money, but having real people to talk to is worth it."
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Mary Kosman

August 19, 2024

5  out of  5
rating by Mary Kosman
"Rachael Doss always goes the extra step to take care of anything we need."
We responded:
"Thank you so much for sharing your experience, Mary! It's fantastic to hear that Rachael consistently goes the extra step to take care of your needs. Your satisfaction is our top priority, and we're delighted to have earned your trust!"
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Robert Taylor

June 24, 2024

5  out of  5
rating by Robert Taylor
"Love this agency. Rashael is the best. Always gets things done right away and is super friendly too. Highly recommended."
We responded:
"Thank you for your kind words, Robert! We're thrilled to hear that Rashael provided you with excellent service. We appreciate your recommendation and look forward to continuing to meet your insurance needs."
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David Strutton

April 10, 2024

5  out of  5
rating by David Strutton
"I have been with Will Reed Insurance for many many years now. Will and his team are incomparable. Rashael Doss is truly exceptional. She is very professional, prompt, and accommodating, no matter what questions I ask of her. Keep up the great work Will Reed Insurance! I look forward to many more years with you all."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Marilyn Hollingsworth

February 29, 2024

5  out of  5
rating by Marilyn Hollingsworth
"Kudos to Rachael for exhibiting such a friendly and helpful demeanor to this less than tech savvy 70 yr old. She accommodated my unusual request to help me with documents emailed to me from a State Farm office in Michigan to settle my recently deceased sister’s estate. Her kindness is so appreciated. I will definitely pay it forward. Thanks again."
We responded:
"Thank you for sharing your positive experience with Rachael! We're delighted to hear that she exhibited a friendly and helpful demeanor, especially in accommodating your unusual request to assist with documents related to your sister's estate. Her kindness is truly appreciated."
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Terry Huston

January 27, 2024

5  out of  5
rating by Terry Huston
"Rashael Doss has always been very helpful with my policy decisions. She is quick to respond and always courteous and professional. She made my transition to State Farm very easy."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Kassidy

January 25, 2024

5  out of  5
rating by Kassidy
"Rashael Doss is always a pleasure to work with and she is very nice!"
We responded:
"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."
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Lisa Reid

January 5, 2024

5  out of  5
rating by Lisa Reid
"I recently moved my 3 vehicles insurance to Will Reed State Farm Insurance in Boyd. Will Reed was so good to work with during the transition process. I am now working with his assistant Rashael Doss on transitioning my homeowners policy to State Farm. She was very cordial and helpful during our conversations and was efficiently working on the new policy. I highly recommend Will Reed State Farm Insurance in Boyd, Tx."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Kylie Demases

December 21, 2023

5  out of  5
rating by Kylie Demases
"We have been with them for 10+ years and have had nothing but a great experience! Rashael plays a huge role in that, because anytime I need anything she is always so happy to help me and get me the documents I need or questions answered! We have since moved from the area but they will continue to have our business due to this top notch customer service they provide!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Chad Long

December 12, 2023

5  out of  5
rating by Chad Long
"The customer service from Rashael is unparalleled. Highly recommend this group."
We responded:
"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."
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tereso ortiz

December 2, 2023

5  out of  5
rating by tereso ortiz
"Excelente"
We responded:
"Thank you for choosing the Will Reed State Farm Agency!"
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Lawrence Zoth

October 30, 2023

5  out of  5
rating by Lawrence Zoth
"Rachel is very professional and courtesy person on handling my business"
We responded:
"Lawrence, Thank you for the great review and trusting our team with your Insurance needs."
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Yesenia Simental

October 19, 2023

5  out of  5
rating by Yesenia Simental
"Thank you Rashael!"
We responded:
"Thank you for the great review, Yesenia!"
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Troy Farley

October 13, 2023

5  out of  5
rating by Troy Farley
"Rasheal is always welcoming and friendly and always has quick and correct answers. Very accommodating"
We responded:
"Troy, thank you so much for your kind words! We greatly appreciate your feedback. Rasheal consistently provides a warm and inviting atmosphere while delivering prompt and accurate solutions, and we're delighted to hear that you found our service accommodating. We look forward to serving you again in the future!"
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Kim P

October 12, 2023

5  out of  5
rating by Kim P
"Rashael Doss is absolutely amazing! If she doesn't know the answer, she will do whatever it takes to find out. She's always willing to go above and beyond for anyone that asks for assistance. I highly recommend working with her!"
We responded:
"Kimberly, we're thrilled to hear about your fantastic experience with Rashael! Her dedication to finding solutions and going the extra mile for our customers is truly commendable. Thank you for your recommendation – we look forward to serving you again in the future!"
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Leota Bischel

October 11, 2023

5  out of  5
rating by Leota Bischel
"Rochelle is always very helpful and pleasant to deal with. Will Reed is always helpful always"
We responded:
"Thank you for the wonderful 5 star review acknowledging Rochelle's & Will's efforts to go the extra mile to assist you with any of your insurance needs and to provide you with the customer service you deserve, Stan! We appreciate your feedback and we look forward to assisting you with any of your future insurance needs!"
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Cody Anthony

October 9, 2023

5  out of  5
rating by Cody Anthony
"I have been a client of Will Reed's office for over 20 years now. I have always had a great experience with Will and staff. Rashael Doss has been my direct contact for many years now and she is awesome!. Communication is very important to me. Rashael does an incredible job of communicating with me in a very timely manner. Thanks Rashael!"
We responded:
"Cody, we're thrilled to have had the privilege of serving you for over two decades! We greatly value your loyalty and are delighted to hear about your positive experiences with our team, especially Rashael. Her excellent communication skills truly shine, and we're grateful for your kind words. Thank you for choosing our office for your needs!"
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Jerry Hill

October 6, 2023

5  out of  5
rating by Jerry Hill
"Rochelle is a great agent. Handles any issues I may have. Does a good job. Great personal experience. Very nice lady. Thanks for her help."
We responded:
"You are welcome, Jerry! Thank you for the wonderful review acknowledging Rochelle's efforts to always go the extra mile to provide you with friendly, professional and thorough service! We truly appreciate your kind feedback and we look forward to assisting you with any of your future insurance needs!"
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stan caruthers

September 28, 2023

5  out of  5
rating by stan caruthers
"If Rochelle is busy and misses my calls, she calls me right back She is always kind and very knowledgeable at her work"
We responded:
"Thank you for the wonderful 5 star review acknowledging Rochelle's efforts to go the extra mile to assist you with any of your insurance needs and to provide you with the customer service you deserve, Stan! We appreciate your feedback and we look forward to assisting you with any of your future insurance needs!"
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Melisa Hunter

September 27, 2023

5  out of  5
rating by Melisa Hunter
"Rashael is AWESOME!!! She is so quick, professional, and patient with customers. She definitely gives that small town feel and attention to customers. Great service!!"
We responded:
"Thank you for the great review acknowledging Rashael's efforts to go the extra mile, Melisal! Your kind words make our day! Our team strives to provide you with the customer care that you deserve and it is always our pleasure to be able to assist you with any of your insurance questions or needs! We are honored to have earned your trust and look forward to providing you with the customer service that you deserve for many years to come!"
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Cassandra Jackson

September 22, 2023

5  out of  5
rating by Cassandra Jackson
"Highly recommended! Rashael Doss always goes above and beyond when I call with my random questions."
We responded:
"Thank you for the wonderful review recommending Rashael Doss for her efforts to go the extra mile to assist you with any of your insurance questions or needs, Cassandra! Your kind words make our day! We strive to provide you with the customer service that you deserve for many years to come!"
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Salma Alemán

September 22, 2023

5  out of  5
rating by Salma Alemán
"Rashael is a very patient and attentive person! She assisted us in a timely manner. She was great! Thank you for helping Silveria!"
We responded:
"Rasheal goes the extra mile to provide you with the customer care that you deserve, Silveria! Thank you for taking the time to share your experience and for your kind words. It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
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Kay Smith

September 19, 2023

5  out of  5
rating by Kay Smith
"Ms. Rashael is the best!! She will help you with any situation and help you get the best deal. Very, very sweet and nice! Thank you!!"
We responded:
"Thank you for the wonderful review recognizing Ms. Rashael's efforts to go the extra mile to provide you with the insurance you need at a value you deserve and great customer care, Kay! Your kind words make our day! We are honored to have earned such great feeback and we look forward to the opportunity to assist you with any of your future insurance needs!"
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Brian B

September 19, 2023

5  out of  5
rating by Brian B
"I moved to South Texas and opted to keep Will and his team as my agent. Rachel is very helpful and knowledgeable!"
We responded:
"Thank you for the wonderful review recognizing our team, Brian! Rachel goes the extra mile to provide you with the customer service that you deserve and it is always our pleasure to be able to assist you with any of your insurance questions or needs! We truly appreciate your kind words and feedback!"
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Candace White

September 14, 2023

5  out of  5
rating by Candace White
"Rashael is the best!!! Very friendly, knowledgeable and quick to respond. We’ve been with State Farm for a little over 20 years and Will’s office has been the best."
We responded:
"Candance, Thank you for trusting our team and State Farm with all your Insurance needs. It is our pleasure to get to work with you. "